Network Support Officer
What is a Network Support Officer?
A Network Support Officer is a person who monitors the activity of the network to ensure
that its performance is constantly maintained at a satisfactory level.
Roles of a Network Support Officer
- Monitor network traffic
- Install and configure switches and routers
- Troubleshoot and repair when problems arise
- Maintain and support the communications network server software and hardware
- Perform backups of communications equipment, servers and communications hardware
Career Opportunities
- Network Support Officers are graded according to experience.
- Supervisor within Communications Division.
Qualifications Required
- Experience in IT Communications Network (LAN & WAN) environment.
- Experience with Network Communications equipment (Routers, Servers and Hubs)
- Knowledge of Communications protocols
- Experience with a variety of Operating Systems
- Relevant certification (including Vendor) or academic qualifications viewed favourably
Supervision provided
A comprehensive orientation program is provided for all new staff members with ongoing
support.
What sort of person should I be?
- Self-motivated
- Precise and accurate
- Patient and persevering`
Personal skills required of a Network Support Officer
- Organised
- Good communicator
- Team player
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