Server Support Officer
What is a Server Support Officer
A Server Support Officer is a person who monitors and maintains the PC Servers and their Operating System software to ensure the network is performing at an optimum level. A Server Support officer is also responsible for monitoring and maintaining the corporate messaging system (email), virus protection, backup and recovery.
Roles of a Server Support Officer?
- Provided support for PC Server hardware
- Provided support for PC Server Operating System software
- Maintain and support email system
- Ensure the security of both data and the network
- Maintain technical documentation regarding the PC Server environment
Career Opportunities
- Server Support Officers are graded according to experience
- Supervisor
Qualifications required
- Extensive PC network management experience
- Experience in maintaining email systems
- Server installation and maintenance experience
- Relevant certification ( including Vendor) or academic qualifications viewed favourably
Supervision provided
A comprehensive orientation program is provided for all new staff members with ongoing support.
What sort of person should I be?
- Self-motivated
- Logical thinker
- Keen to pursue a career in computer/network support
- Patient and persevering
- People person
Personal Skills required of a Server Support Officer
- Good Listener
- Good communicator
- Team player
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