Your Right to Information & Access to Services
Knowing how your local health district works can help you to find and use services, develop a relaxed & working relationship with health staff.
To speak to someone about your hospital experience you can contact the NUM (Nursing Unit Manager) on the ward or speak to the Patient Liaison Officer (PLO) if you want to provide compliments, complaints and general feedback about care and access to services.
Contact the following hospitals and community health facilities to speak to a Patient Liaison Officer or Aboriginal Liaison Officer
South Western Sydney Local Health District Publications
Is an Australian government agency that leads and coordinates national improvements in the safety and quality of health care.
Is a free and confidential legal & advocacy service for older people in NSW. They offer a comprehensive referral service and may provide limited legal assistance for financially and socially disadvantaged older people.
Australian Federation of Disability Organisations website provides a list of organisations that advocate on behalf of people who have a disability.
Supports families/consumers who are experiencing problems accessing or trying to access the National Disability Insurance Scheme (NDIS).
Is a state-wide specialist service of Legal Aid NSW. They provide free legal information, advice and assistance about mental health law.