Useful Resources for Public Health Staff
Obligations for public sector staff when working with Carers
The NSW Carers (Recognition) Act 2010 (the Act) was introduced to improve the recognition of Carers. The Act establishes a Carers Charter to help public sector staff to respond to the needs of Carers. Under the Act, public sector agencies are required to raise awareness and understanding of the Carers Charter among staff.
All public sector staff must:
Staff can support Carers by:
Staff should recognise the individual cultural & language needs of some Carers. They might need language assistance, provision of information in another community language other than English, flexibility around medical appointments, information regarding parking & accommodation close to the hospital, access to the Aboriginal Liaison Officers, access to prayer rooms or quiet areas, encouragement to self-care etc.
What do Carers need?
The Model of Care for Carers, Carer's Compass & Checklist is a useful resource for understanding Carer needs
Research & Further Readings