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While you are in Hospital

While you are in Hospital

When you arrive
When you arrive at the Hospital, your nurse will collect information from you or your family to help us determine the most appropriate treatment during your stay. Your nurse can answer any questions you or your family may have, so don’t hesitate to ask questions or tell us how you feel at any time. Your doctor will also let you know when you can expect to be discharged, so you can plan any ongoing care that may be required when you get home.

Please advise your nurse if you would like a specific person to discuss your condition with medical staff. Information is generally only given to your next-of-kin unless you advise otherwise. To help us provide the highest level of care to patients, please ask other relatives and friends to contact your next-of-kin or support person rather than approaching staff directly.

During your stay
During your stay, you may have regular meetings with a number of doctors, nurses and allied health staff such as physiotherapists, social workers, occupational therapists, speech pathologists, dieticians and pharmacists. Although meeting so many people can be confusing, rest assured your health care team will work together to provide you with the best quality care possible.

Medications
We will provide you with all medications during your Hospital stay. If you have brought your own medication, please give them to a relative to take home after they have been reviewed by your doctor, or to the ward nurse for safe-keeping until you are discharged. It’s very important that you don’t take any medication while in Hospital without the knowledge of your doctor, including any alternative therapies, as this may affect your treatment and recovery.

Meals
We are piloting a new food service model where eligible patients can submit their meals orders via a dedicated call centre (1300 346 346) at a time when they feel hungry. Meals will be freshly prepared and delivered to your room within 60 minutes of ordering. Click here to view the menu and learn more about the food service model.

Visitors
We recommend limiting your visitors to four at a time during your stay, for the comfort of yourself and other patients. We urge all visitors to wash their hands before and after their visit, to reduce the transfer of infections. Find out more about visiting hours at Bowral & District Hospital.

Photography and filming
For the comfort, safety and privacy of other patients, please ask staff before using personal cameras or recording devices within the Hospital.

Mail
Letters or cards to Hospital patients can be addressed as follows:

Patient’s Name
Ward or Unit (where known)
Bowral & District Hospital
97-103 Bowral Street
BOWRAL NSW 2576

 

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Page last updated: 01 August, 2017