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Patient Liaison Officer

If you have any concerns regarding the care you or your family receive at Bowral & District Hospital, you are encouraged to speak with the Patient Liaison Officer. Their role is to help you and your family to resolve complaints, investigate any concerns raised and follow up to ensure appropriate changes to organisational protocols and policies are made.

We find that most of your concerns can be resolved by speaking with ward staff, however if you require some extra guidance, don’t hesitate to contact the Patient Liaison Officer during business hours on 02 4861 0287 or alternatively via email SWSLHD-BowralGeneralManagersUnit@health.nsw.gov.au

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Page last updated: 01 August, 2017