Access 24/7 health advice with healthdirect anytime, anywhere
Call healthdirect on 1800 022 222 for free instant health advice anytime, anywhere.
If you or someone you care about needs is unwell or injured, healthdirect should be your first call.
You’ll speak to a registered nurse who will help you get the care you need.
Healthdirect is your first step to access healthcare if you feel you need medical attention urgently but can't get to your regular GP or don't know if you should visit an Emergency Department (ED).
What happens when you call healthdirect?
A registered nurse will ask you some questions about your health. Depending on your condition, the nurse will recommend the right healthcare option for you:
You can also check your symptoms online using the healthdirect Symptom Checker. Simply answer the questions about your symptoms and it will help you decide whether you should see a doctor or can care for yourself at home.
When should I call 000
Call Triple Zero (000) if it’s a life-threatening emergency. For example, you have difficulty breathing, chest pain, severe bleeding, sudden collapse or are seriously injured.
Accessing Urgent Care Services
Urgent Care Clinics provide bulk billed, urgent care in a GP setting.
Healthdirect 1800 022 222 can direct you to an Urgent Care Service, when appropriate and available. In south western Sydney there are locations at:
Nees help calling healthdirect?
For language support call the Translating and Interpreting Service on 131 450 and ask for healthdirect.
For hearing or speech support contact the National Relay Service on 1800 555677.
More information
Visit NSW Health to find out more about:
Use the healthdirect Symptom Checker to see if your should see a doctor or care for yourself at home.
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