Consumer and Community Participation

Consumer and Community Framework


SWSLHD is conducting a full review of the SWSLHD Consumer and Community Participation (CCP) Framework – 2015-2019.

The attached survey is your opportunity to have your say about how consumer and community participation in SWSLHD works.

The survey will only take a few minutes to complete and is confidential.

Community/Consumer Survey
Staff Survey

Please respond by the 19th of August

In addition we are conducting consultations and interviews across the District
For any information regarding this process please feel free to phone Lynda Johnston on 0408969127


The current CCP Framework will be under evaluation and review commencing July 2019 and running till the end of 2019. Keep an eye on this page for the Review and Consultation Plan so you can input into the new and revised version – to be launched early 2020

The Framework identifies a range of commitments to the implementation of participation partnerships between SWSLHD, its services and the communities. The flexible yet formal structure provides guidance to all health services and consumer/community representatives within SWSLHD in undertaking consumer and community participation.

There is growing evidence to support the commitment to consumer and community participation results in improved health care for consumers and promotes a transparent and accountable health service that includes consumers, carers and communities in the planning and evaluation of its services.  Through participation and sharing their views and perspectives, consumers and community members make a valuable contribution to SWSLHD and strengthen links between the health services and communities.

Community participation is the practice that embraces a philosophy of 'working with' rather than 'doing to' people.  Community participation is the involvement of consumers and carers in decisions about individual health care, as well as the involvement of consumers and communities in decisions about the provision of health care services.

Committing to Community

The District celebrated the invaluable contributions of the community by launching its fifth Consumer and Community Participation (CCP) Framework (2016-2019), which embraces a philosophy of 'working with' rather than 'doing to' people.

2016 SWSLHD Framework Launch Gallery

Community Participation Framework - PDF

Visual LightBox Gallery
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Page last updated: 09 August, 2019