Outpatients

If you receive a referral letter from your doctor for a consultation at Liverpool Hospital outpatient clinic, you will need to contact the clinic directly to make an appointment. We will try to provide you with an appointment as soon as possible and at a time convenient to you.

You are welcome to ask any questions or discuss concerns you may have during your appointment. Please let us know if you have changed your address or phone number, so we can contact you if necessary.

Visit the services page for location and contact details of outpatient clinics at Liverpool Hospital.

Your appointment

Once you have arranged your appointment, we will confirm it with you by phone and/or confirmation letter. You may also choose to have a reminder sent to you via SMS. On the day, you may experience a delay as some people with special needs may be seen first. Please inform staff if you are experiencing a long wait or would like to leave the clinic until it’s time for your appointment.

Changing or cancelling your appointment

If you are unable to keep your appointment or would like to change your appointment time or do not require any further appointments, please advise staff as soon as possible so we can offer the appointment to someone else. If you fail to attend an appointment, you and your referring doctor will be notified and you may be discharged from the clinic.

What to bring

On the day of your appointment, please bring the following items:

• A referral letter from your doctor. Without a referral letter your appointment may need to be rescheduled.
• Current valid Medicare card, or fees may apply.
• Latest X-Rays and/or reports if necessary.
• Current medications or a list of all medications, including what dosage (amount) you take.

Please note that some clinics may have additional requirements that will be provided to you when you make your appointment or attend the clinic.

Interpreters

Please let us know prior to your appointment if you require an interpreter and we will arrange this service for you.

Wheelchairs

Wheelchairs are available from Liverpool Hospital at entrances J, L and N. These cannot be pre-booked, so please allow at least 30 minutes waiting time for this service.