Patient Liaison Officer

Patient Liaison OfficerIf you have any concerns or appreciation regarding the care you or your family receive at Bankstown-Lidcombe Hospital, you are encouraged to speak with the Patient Liaison Officer. Their role is to help you and your family to resolve complaints, investigate any concerns raised and follow up to ensure appropriate changes to organisational protocols and policies are made. They will also assist you in conveying your compliments to the appropriate staff.

We find that most of your questions can be resolved by speaking with ward staff so ask to speak to the Nurse Unit Manager, however if you require some extra guidance, don't hesitate to contact the Patient Liaison Officer during business hours on 02 9722 8262.

NSW Ministry of Health |   SWSLHD on YouTube   SWSLHD on Facebook   SWSLHD on Twitter
Disclaimer | Privacy Statement | Accessibility | Sitemap
© 2018 South Western Sydney Local Health District
Page last updated: 16 May, 2014