Outpatients
If you receive a referral letter from your doctor for a consultation at Bankstown-Lidcombe Hospital outpatient clinic, you will need to contact the clinic directly to make an appointment. We will try to provide you with an appointment as soon as possible and at a time convenient to you.
You are welcome to ask any questions or discuss concerns you may have during your appointment. Please let us know if you have changed your address or phone number, so we can contact you if necessary.
Visit the services page for location and contact details of outpatient clinics at Bankstown-Lidcombe Hospital.
Your appointment
Once you have arranged your appointment, we will confirm it with you by phone and/or confirmation letter. You may also choose to have a reminder sent to you via SMS. On the day, you may experience a delay as some people with special needs may be seen first. Please inform staff if you are experiencing a long wait or would like to leave the clinic until it's time for your appointment.
Changing or cancelling your appointment
If you are unable to keep your appointment or would like to change your appointment time or do not require any further appointments, please advise staff as soon as possible so we can offer the appointment to someone else. If you fail to attend an appointment, you and your referring doctor will be notified and you may be discharged from the clinic.
What to bring
On the day of your appointment, please bring the following items:
- A referral letter from your doctor. Without a referral letter your appointment may need to be rescheduled.
- Current valid Medicare card, or fees may apply.
- Latest X-Rays and/or reports if necessary.
- Current medications or a list of all medications, including what dosage (amount) you take.
Please note that some clinics may have additional requirements that will be provided to you when you make your appointment or attend the clinic.
Interpreters
Please let us know prior to your appointment if you require an interpreter and we will arrange this service for you.
Wheelchairs
Wheelchairs are available from Bankstown-Lidcombe Hospital at the Main Entrance and Emergency Department. These cannot be pre-booked, so please allow at least 30 minutes waiting time for this service.
Digital Referral Pathways to SWSLHD
South Western Sydney Local Health District receives outpatient referrals through Consultmed, our secure online referral platform. This helps referrals reach the right service and supports timely review and processing.
Referrals can be submitted in one of three ways
Please speak with your GP, specialist, allied health professional or primary care provider and ask them to submit your referral through Consultmed.
Healthcare providers can create a free, secure account or log in using the link below.
Access ConsultmedNSW Health staff can submit referrals to SWSLHD services through Consultmed.
Staff can log in securely using their StaffLink credentials.
Staff LoginIf you already have a referral letter, you can upload it directly through the SWSLHD self-referral portal.
Submit your referral online using the secure portal below.
Submit ReferralImportant Information
Please make sure your referral includes:
- Your personal details
- The reason for referral
- Relevant clinical information
- Supporting documents such as imaging or test results
Once submitted, your referral will be reviewed by the relevant hospital team. You may be contacted if additional information is required.
