Mental Health Services

Campbelltown Safe Haven


What is the Safe Haven?

  • A safe welcoming space for people experiencing suicidal crisis
  • A NEW service, providing care in a different way from most existing services
  • A non-clinical space staffed by people with their own lived experience of suicidal crisis (peer support workers)
  • Open during the week end and evenings when other services are unavailable

Safe Haven Contact Details & Opening Times?

  Friday 2pm - 9pm
  Saturday   2pm - 9pm
  Sunday 2pm - 9pm
  Monday 2pm - 9pm


Safe Haven
Please use the QR Code to see the location of the Safe Haven


Who is the Safe Haven for?

  • If you or someone you care about is experiencing thoughts of suicide, which might present as being overwhelmed, mild depression, deep sadness, emotional distress, helplessness or self-harm the Safe Haven is here for you.
  • Come to Safe Haven to spend time with people who have a lived experience of suicidal crisis
  • We welcome all ages. If you are under the age of 16 please come with a responsible adult

What Happens at the Safe Haven?

  • You can choose what works for you:
    • Talk to one of the peer support workers
    • Grab a free drink, e.g. tea/coffee
    • Just relax
    • Play games, puzzles or do a jig saw
    • Get a massage in the Safe Haven massage chair
    • Read a book or listen to music
    • Crisis response
    • Safety planning and recovery/wellness planning
    • Collaborative identification of community supports, including psychosocial support
    • Advocacy
    • Give us feedback
  • It’s your Safe Haven
  • It’s free and confidential
  • Just turn up at when you need it – no appointment required

Who provides care and support at the Safe Haven?

  • Safe Haven staff are Suicide Prevention Peer Support Worker and have their own personal lived experience of suicidal distress

Why has the SWSLHD opened this Safe Haven?

  • The NSW Ministry of Health has initiated the Safe Havens across NSW. This is in response to identifying that there has been a gap in care provided by the Emergency Departments across NSW when supporting people experiencing suicidal crisis. This is particularly the case at weekends and evenings. Depending on your needs, the Safe Haven might be a suitable alternative to the Emergency Department.

  • You can now choose the care you want to receive during the week end and evenings (when the Safe Haven is open in your area):
    • Safe Haven
      You can attend the Safe Haven which provides Non-clinical care from Suicide Prevention Peer Support Workers (the option to attend the Emergency Department remains open to you)
    • Emergency Department (ED)
      You can attend ED where you will receive clinical care from medical staff and mental health clinicians

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Page last updated: 17 November, 2021