NSW Refugee Health Service
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Training and Support

NSW Refugee Health Service offers education seminars on refugee health to assist GPs to enhance their practice and provision of patient care.

GPs are often the first and main point of contact between refugees and the health care system. Unfamiliar conditions combined with cultural and language constraints present real challenges to appropriate diagnosis, management and provision of equitable care to this population. It is important that GPs have the support and skills to work with refugees effectively.

Training is usually conducted in collaboration with PHNs and in accordance with RACGP requirements, Continuing Professional Development (CPD) points are awarded to GPs for their attendance.

Content is tailored to the demography and epidemiology of refugee groups in the local area and to the identified needs of GPs. Topics focus on issues GPs may face when consulting refugee patients using case studies, and case histories, small group discussion and specialist presentations (eg. infectious diseases, paediatric and mental health). The presenters include a range of health professionals with expertise in working with refugee populations.

In general the aim is for GPs to:

  • have greater understanding of refugee groups who are currently entering Australia under Refugee and Humanitarian Program
  • have greater understanding of the refugee experience and its impact on health
  • be familiar with overseas screening of refugees and migrants
  • know how to identify refugee patients
  • have increased confidence in assessing and managing physical and psychosocial issues of patients from a refugee background
  • be able to conduct comprehensive health assessment of refugees and humanitarian entrants using MBS Items 701 (brief), 703 (standard), 705 (long) or 707 (prolonged) depending on the length of the consultation which will be determined by the complexity of the refugee patient's presentation (see Health assessment for refugees and other humanitarian entrants)
  • be able to use Translating and Interpreting Service's (TIS) Doctors Priority Line when treating patients who are not fluent in English and/or don't share common language with them.
  • be familiar with specialist refugee services and their referral procedures
  • be able to access a professional network of health professionals working with refugees

For further information on how NSW Refugee Health Service can support individuals or practices, with a special interest in refugees and asylum seekers please contact NSW Refugee Health Service.


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Page last updated: 23 January, 2019