NSW Refugee Health Service
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NSW Health Care System Information Booklet

This booklet offers newly-arrived refugees and migrants, essential information about the public health care system in NSW and how to use it.

It is available for download in the following languages:

English | Arabic | Burmese | Dari | Farsi | Karen | Nepali | Tamil

Its contents include:

  • Health Cards - Medicare | Health Care Cards
  • Professional Interpreters
  • Emergencies - Going to the Emergency Department | Ambulance
  • Looking After Your Health - NSW Refugee Health Service |Visiting the local doctor or General Practitioner (GP) | Seeing a specialist | Medicines | Public Hospitals | The role of nurses in Australia | Public Dental Services | Community health Centres | Women's Health services | Children's health services | Youth Health Services
  • Looking after your Emotional Health - STARTTS | Transcultural Mental Health Centre (TMHC) | Mental Health Services
  • Health rights and responsibilities - Your rights | Your responsibilities | How to make a complaint

A Health Service Directory is available for the Sydney West and South West areas.

Bilingual Community Educators run free community education sessions based on this guide, working closely with adult English learning centres.
Click here to book a session for your community group.

To order copies of the Information Booklet, contact the BCE Co-ordinator or click here to find out more about the Community Education Program.

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Page last updated: 11 February, 2019